Privacy policy

1. Data controller

The controller of the personal data collected on poolvisionia.com is Novalgos (see the legal notice). For any question about your data: contact@novalgos.com.

2. Data we collect

We collect the following data:

• Account: name, email address, password (encrypted).
• Photographs: the images of your backyard that you upload, and the renders generated.
• Project data: pool configuration (dimensions, materials, options).
• Payment: order history. Card details are processed directly by our secure payment provider and are not stored by us.
• Contact: the information you send through the contact form.
• Technical data: IP address, device type, browsing data (see our cookie policy).

3. Purposes and legal bases

• Providing the service (account creation, render generation) — performance of the contract.
• Processing payments — performance of the contract.
• Support and answering requests — legitimate interest.
• Improving the service and statistics — legitimate interest or consent.
• Sending information / marketing emails — consent (which can be withdrawn at any time).
• Complying with legal obligations (invoicing, accounting) — legal obligation.

4. Recipients and processors

Your data is processed by Novalgos and, where applicable, by technical processors acting on our behalf (hosting, payment, email delivery, audience measurement), in compliance with the GDPR. The list of processors is available on request at contact@novalgos.com.

Some processors may be located outside the European Union; in that case, transfers are covered by appropriate safeguards (the European Commission's standard contractual clauses).

5. Retention periods

• Account data: for as long as the account is active, then deleted.
• Photographs and renders: kept while your account is active; they can be deleted at any time from your account or on request.
• Billing data: kept for 10 years, as required by law.
• Marketing contact data: 3 years from the last contact.

6. Your rights

Under the GDPR and the French Data Protection Act (“Informatique et Libertés”), you have the right to access, rectify and erase your data, to restrict or object to its processing, and to data portability, as well as the right to withdraw your consent at any time. You can exercise these rights by writing to contact@novalgos.com.

You also have the right to lodge a complaint with the CNIL, the French data protection authority: www.cnil.fr.

7. Security

Novalgos implements appropriate technical and organizational measures (password encryption, secure HTTPS connections, restricted access) to protect your data against unauthorized access, loss or alteration.

8. Changes

This policy may be updated. The date of the last update is shown at the top of the page. We invite you to check it regularly.